Frequently Asked Questions

Packy is a smart packing list app that helps you never forget what to pack again. Create customizable packing lists for any trip type, share them with travel companions, and check off items as you pack. Available for iOS and Android.

Packy offers a free version with core features including creating lists, checking off items, and accessing pre-made templates. Pro features like unlimited lists, cloud sync, and advanced collaboration are available with a subscription.

Yes! Packy works fully offline. Your packing lists are stored on your device and available anytime, even without an internet connection. Changes sync when you're back online if you have a Pro account.

Packy is available on iOS (iPhone and iPad) through the App Store and Android devices through the Google Play Store. Your data syncs across devices when signed into your account.

Open Packy, tap the "+" button, and choose to start from scratch or select a pre-made template. Give your list a name, then add items manually or choose from our curated categories.

Yes! Collaboration is one of Packy's best features. Tap the share icon on any list to invite others via a link. They can view and edit the list in real-time, check off their own items, and add anything missing.

When editing a list, tap "Add Category" to create custom groupings like "Beach Gear" or "Baby Items." You can rename, reorder, and delete categories anytime.

Absolutely! That's the beauty of Packy. After a trip, your list is saved. For your next similar trip, just uncheck all items (there's a "reset" button) and you're ready to pack again.

Yes! Packy includes curated templates for common trip types: beach vacation, camping, business travel, ski trips, and more. Templates are designed by experienced travelers and can be customized.

When creating or editing a list, tap "Add from Categories." Browse our curated item suggestions organized by type (clothing, toiletries, electronics, etc.). Tap items to add them instantly.

Open Packy, go to Settings, and tap "Sign Up." You can create an account with your email address. An account enables cloud sync, cross-device access, and advanced features.

Yes. Packy stores your data securely in data centers located in Frankfurt, Germany. We use industry-standard encryption for data in transit and at rest. We never sell your personal information.

Pro users can export lists as text or PDF for printing. This is great for physical backups or sharing with those who don't use the app.

Go to Settings > Account > Delete Account. This permanently removes your account and all associated data from our servers. Local data on your device remains until you uninstall the app.

Start with a template for your trip type (beach, business, camping). Then customize based on your destination, duration, and activities. Add personal essentials like medications first.

Create your packing list a week before your trip. This gives time to buy missing items, do laundry, and pack thoughtfully. Start physically packing 2-3 days before to avoid last-minute stress.

Keep valuables, electronics, documents, medications, and a change of clothes in your carry-on. These items are irreplaceable or essential if your checked bag is delayed.

Choose versatile pieces that mix and match. Pick quick-dry fabrics you can wash and rewear. Plan to do laundry during your trip. Wear your bulkiest items on travel days.

Phone chargers, medications, power adapters, sunglasses, and undergarments top the list. Items used in your morning routine are often forgotten because they're still in use while packing.

Ensure you're signed into the same account on both devices and have an active internet connection. Try pulling down to refresh on the list screen. If issues persist, sign out and back in.

Unfortunately, deleted lists cannot be recovered at this time. We recommend being careful when deleting and consider duplicating important lists as backups.

Try closing and reopening the app. If you have many lists with hundreds of items, archiving old lists can improve performance. Ensure your device has available storage.

Email us at hello@getpacky.app with your issue. Include your device type, app version, and a description of the problem. We typically respond within 24-48 hours.